Our Commitment to Privacy
Your trust and privacy are our highest priority. At Cotton Traders we are committed to protecting your privacy as a customer and pledge to respect you and the information you provide.
Cotton Traders observe the code of practice covering the use of personal data as outlined in the Data Protection Act of 1998. We also comply fully with the Consumer Protection (Distance Selling) Regulations 2000 and the 2003 Privacy and Electronic Communications Regulations.
What this means to you
We will never send you marketing communications without your consent and we will certainly never pass your details onto other companies unless you have given us permission.
You are free to unsubscribe at any time, so if you no longer wish to hear from us we will stop contacting you. The security of your personal data is of paramount importance to us and we will not store your data for longer than is reasonable.
E-mails
When placing an order or registering on this web site, you will be asked to provide your email address. This is for your convenience, allowing us to send you registration and order confirmation emails and further update emails relating to your order and account updates.
If you do not wish to receive any future offers from us via email, please visit the
My Account section, click on the 'Edit communication options' link and then untick the relevant boxes. We promise we will never pass your details to any third parties.
Internet Security
All data provided to the Cotton Traders web site is treated with the utmost sensitivity. Data is coded using advanced techniques and is transferred via a maximum safety connection (SSL). Any account information provided can only be read by Cotton Traders authorised computers.
For more details, please read our
Security Statement.
Cookies are small files stored on your computer or device. They are created or updated when you visit a web site and are used to store information to assist in your web browsing experience.
The Cotton Traders web site utilises a number of cookies to store and track information. Some of these cookies are essential for your browsing experience, without them you would not be able to fully log in or retain the contents of your shopping basket. Other cookies are used to save information about your browsing habits, which can then be used to present you with more personalised and relevant content.
Since cookies only store information, there is no way that they can physically harm your computer or device. However if you wish, you can adjust your browser settings to clear all the cookie files stored by your computer, or alternatively you can disable them altogether. Please note that disabling cookies will also limit your ability to use this website and may prevent you from placing an order. Click the ‘Cookie Settings’ tab above for more information on how to adjust your browser settings.
We also have relationships with a number of carefully chosen suppliers who may set cookies whilst you are browsing this site. These non-intrusive cookies are used to present you with personalised content on this web site and others, and you are free to opt out at any time. Click the 'Cookie Settings' tab above for more information on how to do this.
At Cotton Traders we are committed to protecting your privacy. In compliance with the new legislation we want to be completely up-front and transparent in our use of cookies – see 'Cookie List' tab above for a complete list of cookies used on this web site. In addition we will continue to improve the privacy and cookie control available to you as the new technologies develop.
Cookies are small files stored on your computer or device. They are created or updated when you visit a web site and are used to store information to assist in your web browsing experience.
The Cotton Traders web site utilises a number of cookies to store and track information. Some of these cookies are essential for your browsing experience, without them you would not be able to fully log in or retain the contents of your shopping basket. Other cookies are used to save information about your browsing habits, which can then be used to present you with more personalised and relevant content.
Third Party Cookies:
We have relationships with a number of carefully chosen suppliers who may set cookies whilst you are browsing this site. These non-intrusive cookies are used to present you with personalised content on this web site and others. Click on the Third Party names below for more information.
Share Tools:
Some pages on the Cotton Traders web site allow you to share or like the page on various social networks such as Facebook and Twitter. These web sites may also set cookies in your browser. These cookies are not controlled by Cotton Traders so please refer to the websites of these social networks for more information.
Cookies that are strictly necessary for the operation of the website:
Some of the cookies we use are essential for parts of this Website to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Website cannot operate as intended. The Cotton Traders website is hosted on the
Venda platform and the cookies listed below relate to the functioning of the Venda platform.
|
| locn | All | Collecting region code and setting user region | Never |
| lang | All | Collecting language code and setting display language | Never |
| RFID | Add to basket/log in | User reference id + verification hash collected, for the purposes of session control. | Never |
| SID | First page visited | Collects session ID for the purposes of session control. | Never |
| RVI | Viewing items | Collects list of recently viewed items for the purposes of displaying "recently viewed items" panel. | One week |
| vbmprods | Viewing items | Collects list of recently viewed items for the purposes of displaying "recommended items" panel. | One week |
| vbmtracker | Viewing items | Collects recommended items tracking code for the purposes of building "recommended items" data. | One week |
| newCurr | Viewing currency exchange rates | Collects data on currency to rate against in order to provide an exchange rate. | One week |
| referid | First page visited | Referral data to track sites that link to Venda | 2 days |
| httprefer | First page visited | Referral data to track sites that link to Venda | 2 days |
| Setview | Product list/ search list page | Keeps user's preference for the product information display page. | 1 week |
| setViewPerPage | Product list/ search list page | Keeps user's preference for the number of products to view per page. | 1 week |
| RSI | Search | Keeps last 3 keyword searches for the purpose of displaying the last 3 key words so users can quickly go back to them. | 1 day |
| Tracking tags | Various | Analytical services | Not disclosed |
| Quench | All | Managing performance on the Venda platform | Not disclosed |
Banner Adverts on Other Websites:
Sometimes after visiting the Cotton Traders web site you may notice that adverts appear on other web sites displaying Cotton Traders products, see example below. These adverts are known as 'retargeting' because they use cookies to remember what web sites you have visited, and then present you with personalised advertising.
The data saved in these cookies is
completely anonymous and doesn't contain any of your personal details. Cotton Traders are partnered with Criteo for retargetting. If you wish to opt-out of this service, please
click here to access the Criteo web site and change your settings in the 'User Choices' section of the page. You can also opt out when you see one of these adverts by clicking the small 'i' in the corner of the banner, and then following the on-screen instructions.
Example:
